Description
Summary
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.
Do you flourish in a highly collaborative, dynamic environment where priorities can evolve quickly, and where you can build the tools that empower an entire engineering organization? We’re a team of impactful decision makers, problem solvers, debuggers, and engineers who work alongside some of the best software engineers in the world! We're here to ensure Apple delivers amazing software features that perform at their best for our passionate customers across the globe. You’ll be partnering with the software engineers, quality engineering, and engineering program managers responsible for the system user experience by building the critical infrastructure and internal tools that drive our software diagnosis and triage efficiency.
Description
As a Tooling & Infrastructure Engineer in the Intelligent System Experience organization, you will champion our internal tooling ecosystem. You will design, build, and deploy automation tools, internal APIs, and infrastructure that empower our engineering teams to operate at peak efficiency. While you will be the primary driver of our tooling, you will collaborate closely with a team of engineers who share a collective passion for improving the systems they rely on.
By actively engaging with the software diagnosis and triage process, you will gain deep, practical empathy for your users' workflows. This hands-on perspective will directly inform the next generation of infrastructure you build, ensuring our tools seamlessly support the team's mission. We are looking for an enthusiastic, curious, and technically savvy teammate who is empowered to explore creative solutions and capable of adapting to complex challenges to ensure we consistently ship high-quality software. As a driving force behind the system experience on all Apple platforms including iOS, iPadOS, watchOS, tvOS, visionOS, and macOS, your contributions will help continue to push forward the devices that countless users rely on. Above all, we value passion when building products that will leave a lasting positive impact on the world.
Minimum Qualifications
1+ years of experience in software engineering, tooling, or infrastructure development
Bachelor's degree in computer science or related field; 2 years of relevant professional experience may substitute for the educational requirement
Preferred Qualifications
Effective and collaborative communication skills
Proficiency in programming, with an emphasis on Python
Experience with containerization, deployment, and orchestration
Experience building and integrating with internal APIs, automation scripts, and CLI utilities
Familiarity with software diagnosis, debugging, and triage workflows
Ability to engage with and understand software triage workflows, utilizing that knowledge to build more effective, user-centric tools
Proactive, self-motivated, and thoughtful in development and documentation
Eagerness to learn new things and grow your skills on the job
Experience with bug/issue ticketing systems is a plus
We know that no single candidate will have expertise in every area listed above. If you are passionate about this role and meet the minimum qualifications, we highly encourage you to apply!
Apple