Lab Services Engineering Program Specialist

Summary

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. The Advanced Development Lab (ADL) creates optimized lab experiences that bring ideas to life through precision prototyping and data-driven testing inspiring our teams to develop world class products. Our team collaborates across product lines, supporting Hardware Engineering’s R&D teams with world-class prototyping efforts. We are seeking a detail-oriented and collaborative individual to join our Lab Services team.

Description

The Lab Services Engineering Program Specialist is critical to ensuring efficiency, speed, and quality in our day-to-day operations. This person will partner with teams across multiple lab locations and time zones, driving alignment of processes, maintaining clear communication, and keeping prototype workflows moving. The ideal candidate is well-organized, collaborative, and genuinely interested in how hardware prototyping and fabrication processes work.

Key Responsibilities

Manage vendor onboarding, oversight and ongoing engagement with GSM team Track budgets, process purchase orders, and manage invoicing through Apple's internal finance tools and systems Own inbound/outbound shipping, receiving, and logistics for prototype parts ensuring timely and secure processing for priority builds Coordinate outsource fabrication projects tracking timelines and status across vendors and internal teams Develop and maintain process documentation drive strategic alignment of workflows across multiple lab sites build and maintain Chorus resources Partner with Materials and Resource team in lab inventory support Support team events and coordination Coordinate across remote and international teams navigating time zone differences to keep work moving

Minimum Qualifications

College degree or equivalent experience Experience in a customer-facing role Project or program management experience Ability to lift up 30 lbs without assistance

Preferred Qualifications

Strong communication, organizational skills, and attention to detail Proficient in use of Pages/Excel, Keynote/PowerPoint, calendar management, FileMaker, or other database familiarity Self-starter with the ability to juggle conflicting priorities Ability to problem-solve and think clearly and quickly to resolve potential issues Ability and willingness to collaborate with cross-functional teams Positive attitude, willingness to offer help, and engagement with a large extended team both in person and virtually